The guys at the Ogden store are great! Everyone is friendly, knowledgable, and the best part - they're even super helpful if you didn't buy your bike there. I had them rebuild my Fox 36 fork and Josh, the mechanic, nailed it. They also noticed my front brake was a little off and offered to get it warrantied by SRAM at the same time. Check these guys out!
Ordered bike on 6/8/17. Told it would be in store 6/15. Called on 6/15 (because I did not hear from them) and informed they didn't even get around to ordering the bike for 6 days and was out of stock. No apology, no offer to provide another bike other than one that was color I did not want. No offer to try and keep my business at all. Spent close to 1000 last year, this would have been around 1500 all told. Guess its not 3000+ they are not interested. But they are practiced at giving refunds.
Great bikes and product but the staff and service are terrible. I only go to this place when desperate. Otherwise I take my regular business elsewhere
I did not know much about mountain bikes and neither did the rest of my family when we went to rent bikes for the day. Mason was very helpful picking out bikes for us and making sure that they were fitted correctly for us. The pricing was reasonable and we will go there again to rent bikes next time.
way out to my home in Eden.
The employees are so knowledgeable and caring it's a pleasure to shop there. The selection of bikes and accessories is excellent and the shop has several classes on offer to develop skills.
Later Josh and Garrett attached the new bike rack to my car which required special hooks due to the shape of my car.
Kenji also helped me chose a helmet and later when I couldn't pick up the bike because my car was out of commission he delivered my new bike
Update 6/21/17: I had a long conversation with Angela, the owner about the service. So stuff happens.. Because of her reaching out to me and follow up with the bike manufacture, I will reverse my opinion and certainly purchase the bike when available in August. Thank you Angela for setting the example the rest of your staff should follow. Based on Angela alone I will gladly rescore from 1 to 5.
Ty and Kenji spent a long time showing me the options.
After recommendations from my biking group friends, I went to Bingham Cyclery to shop for a bike. I can see why they all like the shop, for service and the time the guys spend with you explaining everything in a patient manner and not making you feel rushed or like you need to buy now.
This is the place to buy a bike and accessories in Ogden!
Bingham Cyclery is a US Bicycle Store based in Ogden, Utah. Bingham Cyclery is located at 1895 Washington Blvd, Ogden, UT 84401, USA.
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